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FREE UK shipping until June 27th, worth £24.95!
FREE UK shipping until June 27th, worth £24.95!

Product Information

The light, remote control, instructions and a choice of both sticky wall mounts or screw mounts. The transformer and power cable is separate but included in the delivery box.

The ‘neon’ light is made using Ultra Glow LED technology, giving the most realistic neon glow, night or day!

The main structure of the light is made from clear Perspex acrylic. This highly durable plastic ensures the LED words are held in place and the clear finish means it blends into the wall behind. 

All our products come with a remote control to easily increase or decrease the brightness depending on your mood. At their brightest, our 120cm lights can been read in the dark from over 75 meters away. 

LED lights are up to 90% more energy efficient than incandescent (glowing) light bulbs and last much longer than conventional light sources, making them much more economical and environmentally friendly.  

You probably know that LED bulbs run dramatically cooler than their incandescent cousins, but that doesn't mean they don't produce heat.  

The LEDs in our products are tested to last 50,000 hours, that means it could stay lit-up non-stop for over 5 and half years! 

It takes 3-5 working days from the day the order is confirmed to produce each product. If the product is ordered from stock, we will dispatch it immediately.

Custom Orders

Each order takes 3-5 working days to complete. Depending on complexity and size. Small orders will be completed quicker than larger more complex orders. 

Designing your new neon light is as easy to visiting our Neon Filter design tool here. We only offer self-service design through the use of the online tool.

Let your imagination run wild, the Neon Filter design tool lets you design any combination of letters or words up-to the maximum limit of characters. Design your new neon light here 

Shipping

Shipping timescales by country:

United Kindgom: 2-3 days

Europe: 3-5 days

United States: 4-6 days

Australia: 5-10 days

Rest of the world: 6-15 days

We work with domestic and international courriers to deliver our products worldwide.

Shipping costs are calculated during checkout based on weight and destination.

Orders takes between 3-5 days to produce depending on complexity and size. Small orders will be completed quicker than larger more complex orders.

Depending on where you are shipping the product to, you may be required to pay an import duty to the customs officials in that jurisdiction. They will contact you to let you know about any charges. Typically this is 20% of the value of the imported product. 

For customers in the UK and Europe (while the UK is still part of the customs union) you will not be charged additional importation fees and the total price you pay at checkout is the total price for the product including delivery.

Warranty & Returns

Neon Filter creates every piece to order and as such cannot accept returns.  

NeonFilter will happily honour any valid warranty claims, provided a claim is submitted within 2 years of receipt of items. Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect NeonFilter to process your warranty claim within 7 days. Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you 

The Neon Filter Warranty covers any defect in material or workmanship under normal use during the Warranty Period.

Filter will repair or replace at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.  

The Warranty Period for products purchased from Neon Filter is 730 days (two years) from the date of purchase. 

A replacement product or part assumes the remaining warranty of the original product or 730 days from the date of replacement or repair, whichever is longer.  

This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defect in material or workmanship. 

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

Can't find the answer you're looking for? Get in contact with us at hello@neonfilter.com