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🎁 BLACK FRIDAY MEGA SALE "BF20" - 20% OFF + FREE UK DELIVERY | ENDS 01/12 🎁
🎁 BLACK FRIDAY MEGA SALE "BF20" - 20% OFF + FREE UK DELIVERY | ENDS 01/12 🎁

Product Information

The light, remote control, power transformer and wall mounting screws. 

The ‘neon’ light is made using Ultra Glow LED technology, giving the most realistic neon glow, night or day!

The main structure of the light is made from clear Perspex acrylic. This highly durable plastic ensures the LED words are held in place and the clear finish means it blends into the wall behind. 

All our products come with a remote control to easily increase or decrease the brightness depending on your mood. At their brightest, our 120cm lights can been read in the dark from over 75 meters away. 

LED lights are up to 90% more energy efficient than incandescent (glowing) light bulbs and last much longer than conventional light sources, making them much more economical and environmentally friendly.  

You probably know that LED bulbs run dramatically cooler than their incandescent cousins, but that doesn't mean they don't produce heat.  

The LEDs in our products are tested to last 50,000 hours, that means it could stay lit-up non-stop for over 5 and half years! 

Every product is made to order by hand. We offer 2 production speeds, standard production and rush production. The current standard production time will be stated on the product page. Rush production takes 5 working days.

Custom Orders

Each order takes 3-5 working days to complete. Depending on complexity and size. Small orders will be completed quicker than larger more complex orders. 

Designing your new neon light is as easy to visiting our Neon Filter design tool here . We only offer self-service design through the use of the online tool. If you're need a different size or bespoke design we can help you with that here .

Let your imagination run wild, the Neon Filter design tool lets you design any combination of letters or words up-to the maximum limit of characters. Design your new neon light here

Shipping

Shipping timescales by country:

United Kindgom: 2-3 days

Europe: 3-5 days

United States: 4-6 days

Australia: 5-10 days

Rest of the world: 6-15 days

We deliver worldwide.

Shipping costs are calculated during checkout based on weight and destination.

Orders takes between 3-5 days to produce depending on complexity and size. Small orders will be completed quicker than larger more complex orders.

Depending on where you are shipping the product to, you may be required to pay an import duty to the customs officials in that jurisdiction. They will contact you to let you know about any charges. Typically this is 20% of the value of the imported product. 

For customers in the UK and Europe (while the UK is still part of the customs union) you will not be charged additional importation fees and the total price you pay at checkout is the total price for the product including delivery.

Warranty & Returns

Neon Filter creates every piece to order and as such cannot accept returns.  

The Neon Filter Warranty covers electrical faults within the warranty period.

Filter will repair or replace at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.  

The Warranty Period for products purchased from Neon Filter is 365 days (one years) from the date of purchase. 

A replacement product or part assumes the remaining warranty of the original product or 365 days from the date of replacement or repair, whichever is longer.  

This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defect in material or workmanship. 

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

Can't find the answer you're looking for? Get in contact with us at hello@neonfilter.com