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FREE LOVE HEART with any custom order while stocks last!
FREE LOVE HEART with any custom order while stocks last!

Política de reembolso

 

Returns
Neon Filter creates every piece to order and as such cannot accept returns.

Warranty
NeonFilter will honour any valid warranty claims, provided a claim is submitted within 1 years of receipt of items. Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim. Upon return receipt of items for warranty claim, you can expect NeonFilter to process the warranty claim within 7 days. Once warranty claim is confirmed, we will repair or remake the sign within 14 days and ship it out to your free of charge.

Sale items
Unfortunately sale items cannot be refunded.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.